Join us for of engaging conversation, discussions on the future of customer service and employee service, specifically tailored for growing businesses looking to unlock growth in a rapidly evolving industry.

In a competitive landscape where standing out is essential, customer service and IT leaders hold the crucial key to business growth and success.

Unified AI Driven Employee and Customer Experience Solutions by Freshworks

KEY DISCUSSION TOPICS

Unified customer and employee service solutions driven by AI

Freshworks’ approach to GenAI

Real-world customer stories

Speakers

Alex Koshy

VP Sales, Asia

Freshworks

Deepak Mongia

Sr.Director

Freshworks

JOB TITLES
  • Chief Customer Experience officer
  • VP / Director / Head Customer Experience
  • VP / Director / Head / Country Manager - Contact Center
  • VP / Director / Head - Digital Transformation
INDUSTRIES
  • BPO
  • Shared Service
  • Contact Centre

AGENDA

  • Registration

  • Welcome Coffee

  • Welcome Address – By Phoenix Business Intelligence

  • Opening Keynote – The Future of AI is Human by Alex Koshy, VP Sales – Asia, Freshworks

  • Fire Side Chat with Deepak Mongia – Sr. Director, Freshworks

  • Q & A

  • Executive Lunch

REGISTER TO ATTEND

Write to us Directly

Sponsorship Enquiries

Mohamed Sarfaraz

[email protected] +91 7259298786

To Attend the event

Shabnam Shanaz

[email protected]